(A previous series available on SoundCloud) Welcome to Health Pilots, where we interview people pursuing new solutions for health care in low-income communities. You’ll hear about new technologies and workflows, human-centered design, and how to collaboratively innovate. Health Pilots is back with an interview with Kat Esser, the Center for Care Innovation's Program Director of Innovation. Kat has 20+ years of experience with the practice of innovation, developing and executing transformative human-centered design solutions in healthcare, government and commercial organizations. Now she is bringing this expertise to CCI where she leads efforts to infuse innovation capability into the safety net. We talk strategy and lessons learned.