(A previous series available on SoundCloud) Welcome to Health Pilots, where we interview people pursuing new solutions for health care in low-income communities. You’ll hear about new technologies and workflows, human-centered design, and how to collaboratively innovate. We sit down with the Center for Care Innovation's senior director Tammy Fisher, who has an extensive background in using quality improvement methods to drive changes. Tammy talks about her programs and some of the “ah-ha” moments that has shaped her understanding of transformation and improvement work.